Privacy Policy

1. Introduction

You take online privacy seriously, and so does Dova Health Intelligence Inc. (“Dova Health,” “we,” “us,” or “our”). Safeguarding your personal information is essential to sustaining your trust in our company and in our AI-powered clinical and pharmaceutical solutions.When you visit our website www.dovahealth.ca (the “Site”) and use our services, you trust us with your information. This Privacy Policy explains what data we collect, how we use it, and the rights you have. If you disagree with any part of this policy, please discontinue using our Site and contact us at privacy@dovahealth.ca to request removal of your records.

2. Scope

This Privacy Policy applies to all information collected through:

• Our website at www.dovahealth.ca
• Related services, applications, promotions, or events
• Communication through online forms or marketing campaigns.

3. Information We Collect

A. Personal Information You Provide

We collect personal information that you voluntarily provide, including:

• Name
• Email address
• Organization or company name
• Website URL
• Organization or company name

This information is collected when:

• You subscribe to newsletters or email updates
• You contact us through forms
• You participate in promotions or other engagements

Please ensure all submitted information is complete and accurate. Notify us of changes at privacy@dovahealth.ca.

B. Information Automatically Collected

We automatically collect certain technical information when you access the Site:

• IP address
• Browser and device type
• Operating system
• Referring URL
• Language preferences

• Date/time of visit and activity on the Site

This data helps us optimize user experience, maintain security, and perform internal analytics.

4. How We Use Your Information

We use your information for the following purposes:

• To send newsletters or promotional communications

  Legal Basis: Consent
• To provide administrative or account-related notifications

  Legal Basis: Contractual / Legal
• To personalize content and advertising

  Legal Basis: Legitimate Interest / Consent
• To solicit feedback or conduct surveys

  Legal Basis: Consent
• To maintain the security of our website and services

  Legal Basis: Legitimate Interest / Legal
• To comply with legal requests or enforce policies

  Legal Basis: Legal Obligation
• For internal analytics, product improvement, and R&D

  Legal Basis: Legitimate Interest

You can opt out of promotional communications at any time using the unsubscribe link or by contacting us directly.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and performance.

Types of Cookies:

• Strictly Necessary: Essential for website functionality
• Functional: Remembers user preferences
• Analytics/Performance: Tracks site usage to improve services
• Advertising: Tailors ads based on user interests
• Social Media: Enables sharing and social features

You may opt out of cookies via browser settings.

6. Information Sharing & Disclosure

We may share information in the following situations:

• Legal Compliance: To meet legal obligations or court orders
• Business Transfers: During mergers, acquisitions, or financing
• Affiliates & Partners: With affiliates or partners bound by this Privacy Policy
• With Your Consent: As directed or authorized by you

We do not sell your personal data.

7. Data Storage & International Transfers

Our servers are primarily located in North America, but your information may be stored or processed in other jurisdictions where we or our service providers operate.If you are accessing from the European Economic Area (EEA) or UK, please note that:

• Some countries may not offer the same data protection levels as your home jurisdiction.
• We will ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) where required.

8. Data Retention

We retain personal information only as long as necessary for business, legal, or contractual purposes. When no longer required, we securely delete or anonymize your data.Standard retention period: 90 days after account or interaction termination, unless longer retention is required by law.

9. Data Security

We implement a range of organizational and technical measures to protect personal information. However, internet transmission is never 100% secure. Use our services at your own risk and within secure environments.

10. Your Privacy Rights

A. General Rights

You have the right to:

• Access your data
• Correct or update your data
• Request deletion
• Withdraw consent (where applicable)
• Object to certain processing activities

B. EU, UK, and EEA Users

If you are in the EEA or UK, you have additional rights under GDPR, including:

• Right to restrict processing
• Right to data portability
• Right to lodge a complaint with your local data protection authority

To exercise any of these rights, email us at privacy@dovahealth.ca.

C. California Residents

Under CCPA/CPRA, California users may:

• Request categories and specific pieces of personal data collected
• Request deletion
• Opt-out of data sharing

For requests under California law, email us with the subject “California Privacy Request.”

11. Third-Party Links

Our Site may contain links to third-party websites. Dova Health is not responsible for the content, privacy practices, or policies of these sites.

12. Policy Updates

We may update this Privacy Policy to reflect changes in technology, laws, or business operations. Updates will be reflected by a new “Last Updated” date. Material changes will be communicated via email or a prominent website notice.

13. Contact Us

For questions, requests, or complaints regarding this policy or your data, contact us: